Coldwater Creek - Frustrating end to see happening | Glassdoor
There are newer employer reviews for Coldwater Creek
There are newer employer reviews for Coldwater Creek

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"Frustrating end to see happening"

StarStarStarStarStar
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager in Houston, TX
Current Employee - Store Manager in Houston, TX
Approves of CEO

I have been working at Coldwater Creek full-time (More than 3 years)

Pros

The employees with tenure in the stores are extremely loyal to the brand

Cons

Disconnected with reality, extreme tasking without planning,

Advice to Management

Listen to the ones fighting for you to comeback to good!

Other Employee Reviews for Coldwater Creek

  1. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Champaign, IL
    Former Employee - Assistant Store Manager in Champaign, IL
    Recommends
    Approves of CEO

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    You can get up to 50% discount on clothing and items in the store depending on store sales and meeting quotas, excellent pay for a retail job, excellent environment, it is a beautiful store! They train you to be helpful and welcoming without being overbearing.

    Cons

    Well of course the retail hours which can be days, nights and/or weekends and standing for up to 8 hours depending on hours of shift.

    Advice to Management

    You are doing a GREAT job with this company! I couldn't have been more pleased!


  2. Helpful (2)

    "Not the Company it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employee discount. Had a fantastic manager who cared about her team and gave positive encouragement and praise to create an inviting environment for both the team and most importantly the customers. I learned more about being a great seller because of the manager's positive outlook and her exhibiting the passion she had for her job.

    Cons

    Company and especially District Manager managed thru intimidation and created a sense of fear for failure to perform. Results and outcome far outweighed respect for the employee. The customer focus became centered around Rewards, Credit Cards and personal style appointments instead of relying on the excellent customer service provided to draw customers back into the store.

    Advice to Management

    One of a businesses biggest asset is it's people. Ensure they are being treated with respect from all levels, yes this means The President & VP when issuing performance warnings for missing steps in the process of offering your credit cards and the district manager when interacting with the store teams. It is sad when your fellow employees express your same feelings that they do not care to be in the store when the DM visits because they are left feeling inferior because only the negatives of their job performance are being pointed out.

There are newer employer reviews for Coldwater Creek
There are newer employer reviews for Coldwater Creek

See Most Recent

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