Coldwater Creek - love my peers and perks- management, not so much | Glassdoor
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There are newer employer reviews for Coldwater Creek

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Helpful (1)

"love my peers and perks- management, not so much"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Coeur d'Alene, ID
Current Employee - Customer Service Representative in Coeur d'Alene, ID
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Coldwater Creek full-time (More than 10 years)

Pros

the benefits rock-generous paid time off, reasonable cost insurance, 401k, gym, cafeteria, well maintained building, nice discount

Cons

marketing-the entire department needs an overhaul in their view of the customers, the representives and how they communicate with and treat the other teams within the company. despite repeated and ongoing complaints from the customers and representites, this dept. has continued to attend solely to their own misguided agenda, losing customers daily. returns policy...desparately needs to be modernized. if these 2 things are addressed, the company could save millions and avoid further employee layoffs

Advice to Management

please follow thru and act on the feedback we are providing instead of giving us empty lip service and 'we'll look into it". the commitee meetings that petered out with no results, the micromanagement, the extreme requirements for productivity-these things foster low morale and a lack of enthusiasim for our jobs.

Other Employee Reviews for Coldwater Creek

  1. Helpful (1)

    "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Esthetician in San Diego, CA
    Former Employee - Esthetician in San Diego, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Coldwater Creek part-time (More than a year)

    Pros

    It was a happy place to work in a sense that you receive a lot of encouragement and appreciation for your work. Also great for those that are just out of beauty school as they provide a nice fundamental training. A wonderful working environment. Flexible schedule.

    Cons

    Low commission, no benefits for part-timers, no real growth potential.


  2. Helpful (1)

    "Not a good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Pittsburgh, PA
    Former Employee - Assistant Manager in Pittsburgh, PA
    Doesn't Recommend

    I worked at Coldwater Creek full-time (More than a year)

    Pros

    Okay pay, nice customers, nice discount.

    Cons

    When your hired your told you work 2 closing shifts a week, you work 4. You work 9 days straight til your next day off. Mirco managed.

There are newer employer reviews for Coldwater Creek
There are newer employer reviews for Coldwater Creek

See Most Recent

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