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Comcast

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Comcast

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Employee Review

  1. 1.0
    Current Employee

    Is verbal abuse really worth it $13.50/hour??

    Aug 3, 2011 - Customer Service Representative in Baltimore, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free services. Medical benefits are quite comparable with competitors and other companies

    Cons

    No time off phones for any reason. Verbal abuse from the public that you can't do anything about but sit there and keep your mouth shut for fear of being "un-hired". You NEVER have a perfect call rating and the Voice of the Customer survey rating system is quited flawed, as admitted to by the company, however even after call review, the score cannot be removed and in the end it affects your rated.

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    3 people found this review helpful
  1. 5.0
    Current Employee, more than 1 year

    Assistant Role

    Jun 23, 2022 - Administrative Assistant in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Ability to work from home

    Cons

    Long interview process to land position

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    Comcast Response

    Thank you for your review. We appreciate you taking the time to provide some feedback and will ensure we pass along this information to the appropriate people.

  2. 5.0
    Former Employee

    Great Benefits

    Jun 23, 2022 - Billing Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great management team, always willing to help, Great benefits 401k and stock options

    Cons

    Work from home, Main center closed due to Covid-19

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    Comcast Response

    Thank you for your review and for letting us know that we’re on the right track. We love hearing examples like this that demonstrate what makes working at Comcast so special. We think it’s pretty special too.

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