Comcast - GREAT BENEFITS, DESCENT PAY, GOOD SALES JOB | Glassdoor
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There are newer employer reviews for Comcast

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Helpful (3)

"GREAT BENEFITS, DESCENT PAY, GOOD SALES JOB"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Direct Sales Representative in Rockville, MD
Current Employee - Direct Sales Representative in Rockville, MD
Recommends
No opinion of CEO

Pros

The best reason to work for Comcast isn't the glamour it's the AWESOME benefits.I'm talking free cable ( all channels full package), free HIGH SPEED internet, and some of the best medical and dental benefits out there! OH and did I mention STOCK options at a discounted rate! Being a DSR is a love/hate thing. DSR gets company paid blackberry and stipend for car expenses. Plus descent incentive like $500 gift cards and IPADS if you sell on BLITZ days. There's definitively money to be made if you sell and good recognition for it.

Cons

LIke I said its a love/hate thing. Working for comcast is just that working for Comcast. Most people have had bad experience with Comcast. If your a Winback Rep your sole purpose is to gain back customers who were once pissed off by Comcast. Lots of customer emotions involved and some problems are just out of your hand like bad connections when Techs do installs. The worst is missed installs and tech just doesn't care and there goes your money out the window. Salary is only 28,000 to start plus commission.

Advice to Management

Take away Ramp up and just pay for everything. Let SFU reps work MDU on rainy days or bad weather days. More supervisors per reps to help deal with all the customer headaches.

Other Employee Reviews for Comcast

  1. Helpful (1)

    "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Lots of flexibility, you are able to make up your own schedule for the most part it is a decent place to work

    Cons

    leadership gives clear goals but has no real ideas on how to achieve those goals also you are treated as if you are replaceable

    Advice to Management

    give ideas on how we can achieve the goals that you expect salesmen to hit. Also, do not treat us as if there is a line of people waiting to take our jobs


  2. "Churn and burn in Door to Door sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Door to Door Sales Representative in Mahtomedi, MN
    Current Employee - Door to Door Sales Representative in Mahtomedi, MN
    Recommends
    Approves of CEO

    Pros

    They provide access to an awesome benefit package, particularly the health insurance, retirement saving, and the opportunity to purchase company stock at a discount. You also get discounted cable, internet, and home phone - almost free!

    Cons

    In door to door sales there is a constant pressure to hit your sales quota - every day, every week, every month. That has produced a lot of micromanaging - check in during the morning, check in at night, every day, every day, every day.

    Advice to Management

    Don't turn a blind eye to the Door to Door team. Some members will step outside the preferred methods to make sales at any cost. It doesn't have to be that way - better oversight of methods used will lead to happier customers.

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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