Comcast - Network /Plant Surveillance | Glassdoor
There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

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"Network /Plant Surveillance"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - HFC Dispatcher II in Chamblee, GA
Current Employee - HFC Dispatcher II in Chamblee, GA
Approves of CEO

Pros

Some of the best reasons would include free cable and internet. Also the 401k plan is pretty good compared to other companies matching currently.

Cons

Some of the downsizes would include not fair pay compared to what other companies in the industry will pay you for working the same exact position.

Advice to Management

Some advice I would share with upper manager would be to pay the employees better and focus on the quality of the workers and no the quantity. Fewer good workers making good money and working hard can do the same if not more than a ton of lower paid workers.

Other Employee Reviews for Comcast

  1. Helpful (1)

    "not good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Houston, TX
    Current Employee - Sales Representative in Houston, TX
    Disapproves of CEO

    Pros

    flexible time, some medical benefit, some eye benefit, some dentist benefits, vacation time is Ok,
    salary is low, but in this economic times, some is better than nothing

    Cons

    no union in the company, so the management do what they want when they want., impossible to recommend new ways or ideas

    Advice to Management

    Get back to basics !!!!! need to improve the tech department from ground zero, need to replace the way the costumer department work, go back to basics


  2. Helpful (1)

    "My experience with Comcast was very disappointing."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Minnetonka, MN
    Former Employee - Customer Service Representative in Minnetonka, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The Environment was clean and well equiped.

    Cons

    You are not a customer service representative. You are a sales person, account representative, repair person, billing specialist and genral sounding board for each caller. You are only given 7 minutes to handle each call and if you go over it counts against you, if you do not sell something it counts against you.

    Advice to Management

    Your customer service representatives cannot be everything to all people. Trying to save money by having everything in one place is not always an effective soultion to all problems.

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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