Comcast - Horrible in Union,NJ | Glassdoor
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"Horrible in Union,NJ"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - CAE in Union City, NJ
Former Employee - CAE in Union City, NJ
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Comcast full-time (More than 3 years)

Pros

Laid back atmosphere,decent benefits,flex days.

Cons

Everything else.

One supervisor doesn't know or care what the other is doing.The company rolls out things without training or educating the agents.Horrible pay very little raises for most.

Very ghetto and cliquish call center to work for.More like H.S. in the inner city than a profesional workplace.

Advice to Management

Raise wages to second year reps and groom them for promotion.Crack the whip on the unprofessional supervisors and agents.Bring Union totally inline with the other NJ call centers and Philly.

Other Employee Reviews for Comcast

  1. "The longer you work there the less you are paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Philadelphia, PA
    Current Employee - Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 10 years)

    Pros

    Beautiful building in HQ. The cafeteria is great. Most of the people are pretty awesome. The business outlook is excelent. Lots of opportunities within the organization, just don't expect to them to pay you what they pay external candidates.

    Cons

    Corporate politics. The company says that their best asset is their talent, however the budget and review process makes it impossible to reward your best team members without peanalizing others.

    Advice to Management

    Put actions behind your words, we're going to have a huge exit of talent once the economy picks up.


  2. "Run of the mill, so far."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Ann Arbor, MI
    Current Employee - Customer Service Representative in Ann Arbor, MI
    Recommends
    Positive Outlook

    I have been working at Comcast full-time (Less than a year)

    Pros

    Lots of training, both class room and on the job.

    Cons

    terrible hours, and outdated software and hardware


There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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