Comcast - Xfinity | Glassdoor
There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

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"Xfinity"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Port Saint Lucie, FL
Current Employee - Customer Service Representative in Port Saint Lucie, FL
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Comcast full-time (More than 5 years)

Pros

Free Cable(or almost free) and good benefits

Cons

micro-managing, lack of advancement in some areas

Other Employee Reviews for Comcast

  1. "Inbound Sales Agent Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Sales in Jacksonville, FL
    Current Employee - Inbound Sales in Jacksonville, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Almost no physical labor
    Free Coffee
    Free Cable
    Commission

    Cons

    Stat Requirements (Gates)
    High Turnover
    Misrouted Calls
    Poor solution system

    Advice to Management

    Access numberto contact techs/dispatch is almost a must. What do you tell a customer who's tech hasn't arrived yet, did a no show, or showed up/left/never called back. Submit a ticket? Email leadership? Right, takes forever usually.


  2. Helpful (2)

    "Not a bad place to work if you have a strong sales background and are extremely aggressive and a good closer."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Sales Representative in Philadelphia, PA
    Former Employee - Direct Sales Representative in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Comcast full-time (More than a year)

    Pros

    Flexible hours, good base salary with opportunity to make great commissions, treated as part of a team and valued. Great benefits and training.

    Cons

    Quotas, working inclement weather, unethical practices, working in dangerous enviroments after dark. Constanlt changing rules and requirements.

    Advice to Management

    Treat your employees fairly, be consistent with rules and structure.

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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