Comcast - Great place to work | Glassdoor
There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

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"Great place to work"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Comm Tech IV in Macomb, MI
Current Employee - Comm Tech IV in Macomb, MI
Recommends
Positive Outlook
Approves of CEO

I have been working at Comcast full-time (More than 5 years)

Pros

Good pay, great benefits, lots of flexibilty, not micro managed very rare that a supervisor is hovering over you and breathing down your neck.

Cons

Needs more opprutunity for growth, no leadership classes for non-management, sometimes feel like work given isn't reasonable to work that you already have.

Advice to Management

need more training for leadership roles for techs who apply.

Other Employee Reviews for Comcast

  1. Helpful (3)

    "Good Benefits, Great People, Bad Operational Policies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Executive in Woodridge, IL
    Former Employee - Customer Account Executive in Woodridge, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Comcast full-time (More than a year)

    Pros

    Good benefits, training, support for employees, flexible hours.

    Cons

    Bad pay, policies prevent representatives from HELPING customers with issues, metrics are not realistic

    Advice to Management

    Look at changing customer service metrics to be more conducive to assisting customers, increase pay.


  2. "WORST CALL CENTER"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TELESALES Representative in Alpharetta, GA
    Former Employee - TELESALES Representative in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Comcast part-time (Less than a year)

    Pros

    It is a job to have in order to find another job. Very easy to get hired, will hire anybody who walks in asking for a job. You get free cable and internet with all the channels. You also get access to alot of different discounts for different products through the company. They have contests and giveaways for different reasons. Paid holidays off.

    Cons

    The supervisors are ghetto. Everything is very unorganized and the pay is crappy and for telesales you can only do part time. If you work on special projects you get LESS commission. I quit as soon as I was able to locate another job with better benefits I fled.

    Advice to Management

    More selective process for hiring and better supervisors.

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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