Comcast - I am glad to have worked at Comcast, but would not return | Glassdoor
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There are newer employer reviews for Comcast

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"I am glad to have worked at Comcast, but would not return"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Specialist in Ann Arbor, MI
Former Employee - Technical Support Specialist in Ann Arbor, MI
Recommends
Positive Outlook
Approves of CEO

I worked at Comcast full-time (More than 3 years)

Pros

Good Health benefits. Low priced internet, cable and phone when working at Comcast. Many of hours available to work if wanted.

Cons

Management does not support their employees very well. Long hours spent on the phone dealing with many dis-satisfied customers. Employees do not consistently tell customers about what their service entails.

Advice to Management

Pay more intention to the concerns of the employees, and efficient communication needs to be relayed down the pipeline to font line employees.

Other Employee Reviews for Comcast

  1. Helpful (2)

    "Great work environment that deteriorated over time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Comcast full-time

    Pros

    This is a strong engineering organization and good place to be a senior developer. Lots of nice people working on small, agile teams, delivering good software.

    Cons

    The marketing, sales and operations aspects of the company have become increasingly political. The leadership is smart but tends to belittle others' ideas or to not hear them. Career opportunities for non-engineers are limited.

    Advice to Management

    Listen. Dare to decide not to do some things in order to do other things better. Promote the emerging leaders who have earned trust from others, and shed the ones who are not trusted.


  2. Helpful (1)

    "will never work here again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Horsham, PA
    Former Employee - Technical Support Specialist in Horsham, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Comcast full-time (More than a year)

    Pros

    free cable and stock purchase plan

    Cons

    management does not know what they are doing, they are building a call center in progress rather than have it in place already.

    Advice to Management

    act your age not your shoe size!

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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