Comcast - Comcastic | Glassdoor
There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

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"Comcastic"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Support Specialist in Jacksonville, FL
Current Employee - Technical Support Specialist in Jacksonville, FL
Recommends
Positive Outlook
Approves of CEO

I have been working at Comcast full-time (More than 5 years)

Pros

There was always work to do.

Cons

Long hours, sudden changes to schedule.

Other Employee Reviews for Comcast

  1. "Mixed employment experiences at company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Comcast full-time (More than 3 years)

    Pros

    Benefits, company perks, coworkers, cable, network.

    Cons

    Corporate machine that cares only in results and stock price

    Advice to Management

    Treat people fairly not like machines.


  2. Helpful (1)

    "As a whole it is a great company; however, the Atlanta Georgia call center leadership management skills are non-existent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Employee in Decatur, GA
    Current Employee - Call Center Employee in Decatur, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 8 years)

    Pros

    Comcast offers a great compensation package and overall a great place to work with the exception of the Atlanta Georgia Call Center.

    Cons

    The Atlanta Call Center leadership is comprised of employees that have been promoted because of who they know and not their ability. Most leaders have no higher that a high school education and it apparent by their organizational result. The other factor is that their employees (supervisor and below) are extremely unhappy due to the way the organization is managed and how they are treated by leadership.

    Advice to Management

    This comment pertains to the Call Center Senior Ledership Team in Atlanta, Georgia. It is important that the senior leadership conduct unbiased focus groups with the forefront employees including the supervisors. The call center senior leadership should not be included; agents and supervisors should be able to provide honest feedback and this is not possible when the senior leadership is conducting these focus groups. I also recommend that the senior leadership team be composed of knowledgeable employees that all well rounded and have knowledge in leading and developing for the purpose of ensuring the call center is a desirable place to work.


There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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