Comcast - Great internship experience! | Glassdoor
There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

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"Great internship experience!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Intern - Business Analyst in Philadelphia, PA
Former Intern - Business Analyst in Philadelphia, PA
Recommends
Positive Outlook
No opinion of CEO

I worked at Comcast as an intern (Less than a year)

Pros

Friendly and smart people, great work environment with many opportunities to network, able to learn a lot within a short period of time.

Cons

Evident that some people felt stagnant in their responsibilities.

Advice to Management

Make organization more efficient by ensuring that everyone is doing something productive.

Other Employee Reviews for Comcast

  1. "Good benefits and training. Disorganized management. No continuity in message."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Sacramento, CA
    Former Employee - Supervisor in Sacramento, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Comcast full-time (More than 5 years)

    Pros

    Good benefits. Excellent training programs. National exposure in telecommunications, CATV and DOCSIS internet. The products and services Comcast offers provide a very diverse set of opportunities for career advancement.

    Cons

    The company struggles to communicate internally and while executive management has the best interest of customers and the business in mind, middle management struggles to bring that message to the front line usually for a lack of resources or poor hiring practices. Metrics are employed to drive performance but not quality and no true quality assessment program exists for most teams.

    Advice to Management

    Empathize with your people and employ solid, proven hiring practices. The typical issues that come up in most offices arise from a lack of disclosure regarding the work to be done and a lack of resources to accomplish tasks.


  2. Helpful (2)

    "Customer service rep...extremely stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in North Plymouth, MA
    Current Employee - Customer Service Representative in North Plymouth, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    location, the office is centrally located. nice coworkers

    Cons

    High stress level. They don't give you many solutions to help customers who call in to complain. Talks of lay offs and you have to work on the weekend. Not worth what they pay you.

    Advice to Management

    Offer more training and more options to handle customer complaints. Work on employee moral and appreciation.

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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