Comcast - Fast paced inbound call center | Glassdoor
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There are newer employer reviews for Comcast

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"Fast paced inbound call center"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retention in Monmouth Junction, NJ
Current Employee - Retention in Monmouth Junction, NJ
Recommends
Neutral Outlook
Disapproves of CEO

I have been working at Comcast full-time (More than 5 years)

Pros

The benefits are quite good with matching 401k. My position is hourly+commission.

Cons

One hand doesn't really know what the other is doing. No real opportunity for advancement.

Advice to Management

Comcast is very reactionary instead of proactive based on competitive offers

Other Employee Reviews for Comcast

  1. "Poor Training -Tech Sppt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Executive
    Former Employee - Customer Account Executive
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Comcast full-time (Less than a year)

    Pros

    Paid training, and the training class was very fun. I enjoyed working overnight, but I think they have since eliminated those hours. Very relaxed environment at night. Average pay and benefits. Commission on everything.

    Cons

    The training was very short, and did not cover a lot of the information you need to do the job. The brief time I worked day shift, everything was very chaotic and tense. Pressure to make sales.

    Advice to Management

    Put more time into training employees. Listen to your customers.


  2. "My experience at Comcast was great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Executive in Livermore, CA
    Former Employee - Customer Account Executive in Livermore, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Comcast full-time (More than 5 years)

    Pros

    Complimentary service, good pay for position, great environment, bonuses and incentives, superb benefits package.

    Cons

    Moved jobs out of state

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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