Comcast - Amazing people and a company that cares! | Glassdoor
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There are newer employer reviews for Comcast

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"Amazing people and a company that cares!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Seattle, WA
Current Employee - Anonymous Employee in Seattle, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at Comcast full-time (More than a year)

Pros

Coworkers are fun to be around as they are smart and talented at their jobs and also have interesting hobbies and passions outside of work. Even as company has grown to 165+ employees it still seems to have that small company feel. thePlatform does a great job of keeping it's employees happy:
-Genuinely fun all-company activities that range from monthly catered lunches and birthday celebrations to art-walks, baseball games, bowling, mini-golfing, scavenger hunts, company picnics, CEO breakfasts, BINGO, Trivia Nights, Holiday party... Lots of fun stuff all the time. Heck, just last week for Valentines Day everyone got valentines day cards saying how the company loved us a "latte" and that the company had brought in two traveling Batista to make complimentary drinks all morning.
-Awesome snack bar with lots of options ranging from healthy stuff like fresh fruit, nuts, cheese to indulgences like chocolate and jelly beans. And of course fully stocked refrigerators with juice/soda...
-Sweet office location, on 10th and 11th floor of building on 2nd/Madison. In addition to all the nearby lunch spots (and bars) there is an outdoor terrace that stretches the entire south side of the building so you can soak up some sun and eat lunch why looking out at Mt. Rainier and the water.
-Bicycle Lovers! Lots of folks ride/run/walk to work (I Bike) and it's really nice to have lockers, showers, a safe spot for bicycles to hang in the hallway (plus a bike cage on the bottom floor for those super sunny days when tons of people ride in). Not to mention an active group of riders who get together for rides during lunch.

-Cohesive Teams

Cons

The product is pretty complex and can take awhile to learn all the ins and outs. Even with the new-hire technical training and on-going product deep-dives it will take a long-time to get a good understanding of all the different capabilities within the system.

Advice to Management

It's a great team and product headed in the right direction, looking forward to growing and maintaining that small-company feel.

Other Employee Reviews for Comcast

  1. "Good pay, but no flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Executive in Jackson, MS
    Former Employee - Customer Account Executive in Jackson, MS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Comcast full-time (Less than a year)

    Pros

    Good pay plus comission
    Bonus Incentives
    Friendly Co-workers/Managers

    Cons

    Strict schedule adherence - they expect you to follow your schedule down to the minute. If your late or enter your time in wrong then expect to be hassled by your supervisor constantly.

    No real work life balance with call center positions. You are expected to work a set schedule no matter what, they offer vacation time and flex time but it isn't enough to compensate the stress.

    Pay based on "performance" - most reps just end up lying to customers so that they can get bonus on commission. Honest reps that help customers and have to deal with the hassle of others lying only get hurt in the end. Some have pride issues where they won't even help customers just because they don't want their pay to be affected.

    Lack of cross department communication and structure - Each company department is suppose to work as one but every person you speak with gives a different answer. This causes a lot of confusion for the customers and no one seems to care.

    Company constantly pushing goals and setting very high standards but tending to fall short of such high expectations.

    Advice to Management

    Care more about the customers
    Get rid of reps with pride issues and those that are constantly lying to customers
    Pay more attention to the customers concern and consolidate departments to lessen confusion


  2. Helpful (2)

    "Horrible..i cant wait to get out of here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Sales Representative in Norcross, GA
    Current Employee - Direct Sales Representative in Norcross, GA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    no pros...all cons...this is the worst company to work for

    Cons

    employee does not have the voice..its all about the numbers..no one works with integrity

    Advice to Management

    change management...

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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