Comcast - Working for Comcast as a Sales Rep/ Customer Service | Glassdoor
There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

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Helpful (2)

"Working for Comcast as a Sales Rep/ Customer Service"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Representative in Fife, WA
Current Employee - Sales Representative in Fife, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at Comcast full-time (More than a year)

Pros

High Earning Potential
Chill environment
Tons of Vaca
Great benefits
Room for advancement
Lots of positions open

Cons

LOW hourly
A lot of time fixing other employees mistakes
Crazy hours
Stuck working weekends
Very difficult to make money
A lot of commissions is based on luck
Call volumes in other departments cause influx of wrong, misdirected calls to sales

Advice to Management

Increase hourly pay so reps are more encouraged to take time with customers instead of race through the calls to make sales.

Other Employee Reviews for Comcast

  1. "Great place to Work. They give you the tools it's up to you to succeed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Sandy, UT
    Former Employee - Collections Representative in Sandy, UT

    I worked at Comcast full-time (Less than a year)

    Pros

    You are given your own area that is large, and don't have to share your desk. In a stressful job it's nice to have a place you can feel a little more comfortable in.

    Cons

    The job is very specific, and you will come off as a cold person if you follow the scripts exactly. Comcast does not want you to make the customer happy, they just want you to get them to pay the bill. I think you could accomplish both.


  2. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Database Administrator in Philadelphia, PA
    Current Employee - Database Administrator in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Plenty of opportunities to do new stuff

    Cons

    Nothing really except work life balance

    Advice to Management

    Pay attention to work life balance.

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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