Comcast - Excellent Company for a Long Career | Glassdoor
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There are newer employer reviews for Comcast

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Helpful (1)

"Excellent Company for a Long Career"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Executive Support Account Manager in Manchester, NH
Current Employee - Executive Support Account Manager in Manchester, NH
Recommends
Positive Outlook
Approves of CEO

I have been working at Comcast full-time (More than 3 years)

Pros

Comcast has opportunity for its employees to do what they desire if they prepare for it. There are many programs available for employee quality of life.

Cons

I have yet to find anything that I would consider a negative attribute about Comcast. This is a company that cares about its clients and its employees.

Advice to Management

Keep on looking for ways to improve.

Other Employee Reviews for Comcast

  1. Helpful (1)

    "Look before you leap!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Largo, MD
    Former Employee - Anonymous Employee in Largo, MD

    I worked at Comcast full-time

    Pros

    Co workers really friendly, good benefits

    Cons

    Poor management, high level office politics, Poor training, Repeated customer escalations because of service issues

    Advice to Management

    You are only as good as your frontline employees.


  2. Helpful (1)

    "Customer service. Either you are a people person or you aren't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Sacramento, CA
    Former Employee - Customer Service Representative in Sacramento, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Comcast full-time (More than 3 years)

    Pros

    I like dealing with people, so all good there. I enjoyed solving their problems or answering their questions. They pay is not the best, but I've seen lots worse. And if you have the right temperament for this job, it can be fun and rewarding. I'd likely still be doing it if Comcast didn't pull their customer service jobs out of California

    Cons

    Upper management either has no clue, or doesn't care how some of their policies negatively affect not only the customers, but their employees ability to perform their job well

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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