Comcast - Pretty decent company | Glassdoor
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Helpful (1)

"Pretty decent company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Representative in Richmond, VA
Current Employee - Retail Sales Representative in Richmond, VA
Recommends
Positive Outlook
Approves of CEO

I have been working at Comcast full-time (More than 3 years)

Pros

Great Perks
decent pay
Benefits are nice as well

Cons

Disconnect with upper management
very numbers driven

Other Employee Reviews for Comcast

  1. Helpful (1)

    "Love working for Comcast."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Engineer in Mount Laurel, NJ
    Current Employee - Senior Network Engineer in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Great opportunities and provision of all that is needed to get the work done.

    Cons

    As with most large companies there is a lot of bureaucracy but getting better as we go more lean and agile.


  2. Helpful (3)

    "Technical Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tier I CAE in Horsham, PA
    Current Employee - Tier I CAE in Horsham, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at Comcast full-time (More than a year)

    Pros

    If your a customer service and sales driven person this is for you! You will work in a call center like enviorment taking calls from customers about products or services although your postion may be titled CAE, technical support you will do Billing, technical support, customer service and sales.

    Cons

    This is a metrix driven postion if you don't meet your metrix this can build aniexity and stress if customer service is not your strong point you will not do well in this position.

    Advice to Management

    Interview should be more open and honest about the postion of Tier 1 CAE and Metrix should not hender someone from growing or moving within the company especially if they are good workers and just seem to struggle with the cae position.


There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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