Comcast - One of the most crooked, disconnected companies... | Glassdoor
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There are newer employer reviews for Comcast

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Helpful (2)

"One of the most crooked, disconnected companies..."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Direct Sales Representative (DSR)
Former Employee - Direct Sales Representative (DSR)
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Comcast full-time (More than a year)

Pros

Free cable for full-time employees/Benefits

Cons

Minimal communication from corporate to other employees about real issues. Shady day-to-day job dealings, in order to meet demands. Dissatisfied and underpaid workers contributing to poor customer service. Low pay for long hours of mindless work. No voice for employees (or should I say slow turn-around regarding forum for employees speaking out). A very 'what you won't do, another person will' kind of atttitude, from upper management. Unprofessional and uneducated people in management positions.

Advice to Management

Clean house and hire all new people, based on values (if ChickfilA and Publix can train their employees to have this sort of disposition, why can't cable companies?....). Make achievable sales quotas so that employees will not be tempted to compromise their integrity or that of the company's. Make the interview process more rigorous and background checks more detailed.

Other Employee Reviews for Comcast

  1. Helpful (1)

    "Not terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Comcast full-time

    Pros

    Large company in 38 states, good benefits, talented people, Comcast's services are high in quality: most content for video, fastest internet speeds in the country - new home security is sub par.

    Cons

    One of the worlds most hated companies, poor customer service, customers tend to despise the company.

    Advice to Management

    Focus on customer experience


  2. "Good job and experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Account Executive
    Former Employee - Business Account Executive
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Comcast full-time (More than a year)

    Pros

    - decent support
     - decent management

    Cons

    - door-to-door sales on the business side
     - no leads
     - lots of cold calling and long hours into the night on the business dide

    Advice to Management

    this company is so large that it will do what it wants.

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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