Comcast - Major disconnect from upper and middle management | Glassdoor
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There are newer employer reviews for Comcast

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Helpful (1)

"Major disconnect from upper and middle management"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Manager in West Palm Beach, FL
Former Employee - Sales Manager in West Palm Beach, FL
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Comcast full-time

Pros

Great benefits, co-workers were decent, solid company

Cons

The Xfinity security home sales group had extremely poor upper leadership. They could not compete with any of the larger competitors.

Advice to Management

Realize that cable sales and security sales are two different things.

Other Employee Reviews for Comcast

  1. Helpful (2)

    "Ever Changing Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Sales Representative in Nash, TN
    Current Employee - Direct Sales Representative in Nash, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Good Management - Great Co-Workers - Excellent Incentives

    Cons

    Challenging Processes - Outsourcing...Tripping Over Dollars To Save Pennies - Customer Service...Oh Well-

    Advice to Management

    Gain focus group info from the street level


  2. Helpful (1)

    "Overall a Cool Job with Great Earning Potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSR Winback Representative in Philadelphia, PA
    Current Employee - DSR Winback Representative in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Hours are flexible, you can make 6 figures, nice benefit package, base salary, amazing product and ultimately its like running your own business.

    Cons

    Door to door (especially this winter) can be absolutely brutal, Comcast's reputation, things change daily, market is pretty saturated and at time supervisor can micromanage.

    Advice to Management

    They need to make sure that we aware when promotions change, give more support to agents who are struggling, try not to undermine the field reps with better promos through the internet and mailings and change the schedule back to Monday through Friday.

There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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