Comcast - AWESOME | Glassdoor
There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

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Helpful (2)

"AWESOME"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Comm Tech I
Current Employee - Comm Tech I
Recommends
Positive Outlook
Approves of CEO

I have been working at Comcast full-time (More than a year)

Pros

great pay and benefits. free cable and internet. they truly appreciate their employees and show it.

Cons

none at all none none

Other Employee Reviews for Comcast

  1. "Comcast in a whole is a great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Account Executive III in Lynnwood, WA
    Former Employee - Customer Account Executive III in Lynnwood, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Comcast full-time (More than 3 years)

    Pros

    A very welcoming, accommodating call center environment. The teams work very closely together and are able to use one another as resources. The give adequate paid training to prepare you for your technical support role.

    Cons

    While I was working with Comcast sales was implemented for technical support staff. I felt leadership cared more about my sales numbers than the customer trouble calls I had resolved.

    Advice to Management

    Spend more time training your technical support staff in sales tactics if you want them to succeed in this area.


  2. Helpful (3)

    "CommOps 3"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 10 years)

    Pros

    Almost free cable, internet, phone is a nice perk.

    Cons

    Whole departments have been laid off without much notice. Company is horrible at customer service. Sales reps are commission driven and some use shady tactics and even lie to get a sale. Technicians are constantly whining if they have to drive 10 miles between jobs, further frustrating our customers who just want there appointments met. Billions are being spent on acquisitions due to the companies success, no cost of living raise in over 9 years. We are told we should be thankful for our yearly raises. Some areas have weak leaders that cave to the loudest whiners requests.

    Advice to Management

    Get better metrics to figure out who is working hard and reward them appropriately.


There are newer employer reviews for Comcast
There are newer employer reviews for Comcast

See Most Recent

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