CompUSA - Started out as a good position, steadily declined in the months following | Glassdoor
There are newer employer reviews for CompUSA
There are newer employer reviews for CompUSA

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"Started out as a good position, steadily declined in the months following"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Business Representative/Account Manager in Deerfield Beach, FL
Former Employee - Business Representative/Account Manager in Deerfield Beach, FL
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at CompUSA full-time (More than a year)

Pros

When I was hired as an Business Representative/Acct. Manager, a steady, fair system was in place. Descent base salary, excellent commission opportunities, and the management hierarchy was well laid out. The first 4-5 months were a pleasure, got on well with workmates, and most importantly, was able to bring in a very good income through commission. Also, communication with management was amiable, clear and concise...

Cons

The structure of the company began to change after 4-5 months. Changes were dramatic and made little sense for anyone. The business manager (my "boss") became frustrated and quit, other managers followed at staggered intervals. Commissions were drastically cut, earning potential decimated, a total lack of structure in management, and moral hit rock bottom. Every couple of months, there were more and more drastic changes... from pay to position titles and even a ridiculous new dress code in which we (the business department) had to buy new business attire... i.e. white dress shirts, red ties, yet dress pants weren't of any concern. Very unprofessional all the way around. The final straw was when the Store Manager promoted me to a high position, then the new Business Manager reversed his decision... after it had gone through. It was bad enough for those who were single, but I had a wife and 4 kids at home.

Advice to Management

No advice... it was so terrible, I couldn't possibly imagine how they could restore a descent working place

Other Employee Reviews for CompUSA

  1. "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Tampa, FL
    Current Employee - Sales Representative in Tampa, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at CompUSA full-time (Less than a year)

    Pros

    -Good pay on commissions when high season. However when low season it fluctuates and managers start firing people.

    Cons

    -Terrible management structure
    -Very unprofessional and care of the employees.
    -Company always expect the employees do more for less pay or even do work for free
    -The meetings at work are not paid at all even though this are mandatory meetings
    -Sales Representative suffer a lot of abuse and disrespect from behalf of the managers and company in general
    -Company expect you to meet goals without giving you the necessary tools to achieve it
    -Most of the tools to work in the store are in bad condition which do not facilitate your job but still if not meeting the goals is your foul.
    -Company takes money from the employees pays check without explanation.
    -Costumers are not important and people in general is not important for the company.

    Advice to Management

    Hire complete new management staff that takes better care of the employees and listen more to what they say.
    Take care better of the employees and less of the money. At the end of the day without the employees you can't do money.
    Take care of the terrible warehouse and inventory organization.


  2. "An ok place to work for someone getting into the computer and IT field."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SALES CLERK in Kendall, FL
    Former Employee - SALES CLERK in Kendall, FL
    No opinion of CEO

    Pros

    Friendly, open atmosphere.
    Opportunity to make more on commission.
    Knowlegable staff.
    Helpful managers.
    Room for growth into technician and senior sales positions.

    Cons

    401K option is not offered.
    Shift can be varifying from opening to closing.
    Commissioned positions depend on the market.


There are newer employer reviews for CompUSA
There are newer employer reviews for CompUSA

See Most Recent

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