Compass Group USA - Company cares about delivering good service and maintaining client accounts | Glassdoor
There are newer employer reviews for Compass Group USA
There are newer employer reviews for Compass Group USA

See Most Recent

Helpful (1)

"Company cares about delivering good service and maintaining client accounts"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Food Service Director in Washington, DC
Former Employee - Food Service Director in Washington, DC
Neutral Outlook
No opinion of CEO

I worked at Compass Group USA full-time (More than 8 years)

Pros

If you want to work in food service, it's a large company with lots of different divisions or acquired companies ... so something for everyone. Also some really talented culinarians doing some very interesting things.

Cons

The expectations for managers were for a minimum 50 hours per week, and sixty was closer to average. No overtime of course, and always on call. In some ways, it is just too large a company ... new Payroll, Accounting, Inventory etc systems and new initiatives and programs were constantly being rolled out, without consideration for the individual units' business cycle, needs, challenges, etc. Doubt that Sodexo or Aramark are much different ... to some extent it's the nature of the contract food service industry. You always have to innovate and set the bar higher, your client can always put the account out to bid to get one of the competitors to underbid to get in the door, and the financial rewards, over time, don't seem worth the physical toll it takes on your body and the all-consuming nature of the work (and hours expected).

Advice to Management

The HR and training focus seem to be entirely about avoiding liability and litigation, with virtually no resources or energy devoted to assisting managers in motivating and managing hourly workers who make the business succeed or fail (and who are mostly poorly paid, have complicated lives - because life is complicated when you're poor - and who are asked to work harder than people do in almost any other business).

Other Employee Reviews for Compass Group USA

  1. "Fair"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Chicago, IL
    Current Employee - District Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compass Group USA full-time (More than 8 years)

    Pros

    Equally fair to those who work hard and those who dont seem to care

    Cons

    the industry as a whole is tought. You do need thick skin

    Advice to Management

    none


  2. "Tension free work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Remedy Consultant in Charlotte, NC
    Current Contractor - Remedy Consultant in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Compass Group USA as a contractor (Less than a year)

    Pros

    Highly talented colleagues, Work Environment

    Cons

    I don't see much downsides

There are newer employer reviews for Compass Group USA
There are newer employer reviews for Compass Group USA

See Most Recent

Work at Compass Group USA? Share Your Experiences

Compass Group USA
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or