Compass Knowledge - Would not recommend to anyone. | Glassdoor
There are newer employer reviews for Compass Knowledge
There are newer employer reviews for Compass Knowledge

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Helpful (1)

"Would not recommend to anyone."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Orlando, FL
Former Employee - Anonymous Employee in Orlando, FL
Doesn't Recommend
Disapproves of CEO

Pros

Some of the best people to work with, good benefits and a clean new office environment. Regular M-F office hours for almost all positions.

Cons

Top management has issues with delegating tasks and authority. Too many chiefs all trying to run the departments, so employees end up dealing with managers conflicting directions and priorities. Promotional opportunities are limited and very discriminatory. Turnover rate is high no matter what department you're in. Lack of training on behalf of the company is poor and the entire company is a giant rumor mill constantly turning.

Advice to Management

Listen to your employees and become part of the team instead of acting like an "untouchable executive." CKG employees need executive leaders to work with them not just "above" them.

Other Employee Reviews for Compass Knowledge

  1. Helpful (1)

    "Repetitive and Misguided. Has turned For-Profit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Advisor
    Former Employee - Enrollment Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Compass Knowledge full-time

    Pros

    Great hours, fun culture and in the beginning was great, but greed has taken over.

    Cons

    Management too focused on metrics which do not accurately reflect opportunity or quality. Managers are more metric monitors than anything...turning into an agressive call center

    Advice to Management

    "Get back to basics" as you say. Quantity does not equal quality. Nonprofit mentality can bring slow and steady growth...turning the place as a for profit only hurts customer perception, and would disgust clients if they knew.


  2. "Frightening"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Compass Knowledge (More than a year)

    Pros

    A small, very ambitious profit driven company that knows how to leverage aggressive marketing to trusting clients. Reasonable pay and benefits. Nice location and offices.

    Cons

    Rather ruthless business practices - lots of scratching and clawing behind the scenes. Don't question their practices or their ethics or you won't be there long. All is not as it appears.

    Advice to Management

    own up to your business practices and provide more transparency to clients and employees on how your profits are inequitably leveraged to keep your elite execs flush with money.

There are newer employer reviews for Compass Knowledge
There are newer employer reviews for Compass Knowledge

See Most Recent

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