Compass Knowledge - Nice work environement with smart people but has little room for innovation and work can be routine and not challeging | Glassdoor
There are newer employer reviews for Compass Knowledge
There are newer employer reviews for Compass Knowledge

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Helpful (1)

"Nice work environement with smart people but has little room for innovation and work can be routine and not challeging"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Orlando, FL
Former Employee - Anonymous Employee in Orlando, FL
Recommends
Approves of CEO

Pros

Work environment is relaxed and full of smart people
Company respects their employees and treats them well

Cons

Work can be extremely repetetive depending on work load
Tasks are generally not challeging
There is little space for individuals to be creative or innovative since there is a prescribed method for most tasks and few avenues for ideas to be shared and inacted

Advice to Management

You should learn to better utilize your workforce. There seems to be a high percentage of employees with advanced degrees but the majority of the tasks require, at most, a bachelors degree. Compass learn to capitalize on the talented people that it employees.

Other Employee Reviews for Compass Knowledge

  1. Helpful (1)

    "Would not recommend to anyone."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some of the best people to work with, good benefits and a clean new office environment. Regular M-F office hours for almost all positions.

    Cons

    Top management has issues with delegating tasks and authority. Too many chiefs all trying to run the departments, so employees end up dealing with managers conflicting directions and priorities. Promotional opportunities are limited and very discriminatory. Turnover rate is high no matter what department you're in. Lack of training on behalf of the company is poor and the entire company is a giant rumor mill constantly turning.

    Advice to Management

    Listen to your employees and become part of the team instead of acting like an "untouchable executive." CKG employees need executive leaders to work with them not just "above" them.


  2. Helpful (1)

    "Repetitive and Misguided. Has turned For-Profit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Advisor
    Former Employee - Enrollment Advisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Compass Knowledge full-time

    Pros

    Great hours, fun culture and in the beginning was great, but greed has taken over.

    Cons

    Management too focused on metrics which do not accurately reflect opportunity or quality. Managers are more metric monitors than anything...turning into an agressive call center

    Advice to Management

    "Get back to basics" as you say. Quantity does not equal quality. Nonprofit mentality can bring slow and steady growth...turning the place as a for profit only hurts customer perception, and would disgust clients if they knew.

There are newer employer reviews for Compass Knowledge
There are newer employer reviews for Compass Knowledge

See Most Recent

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