Competence Call Center - Good to start with, not good on the long run | Glassdoor
  1. "Good to start with, not good on the long run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Competence Call Center full-time

    Pros

    flexible timing, flat hierarch, and casual

    Cons

    low salaries, fragmented management, no life work balance, no motivation efforts

    Advice to Management

    better payment, bonus process, better motivation and stability to the staff

    Competence Call Center2019-05-10

Other Employee Reviews

  1. "Student Caller"

    StarStarStarStarStar
      Current Employee - Student Caller in La Ceiba
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Competence Call Center part-time for less than a year

      Pros

      Because I want to improve in my self development in the labor world

      Cons

      Time, distance and the difficulty of difference of hour.

      Advice to Management

      Be more accessible

      Competence Call Center2019-05-29
    • Helpful (4)

      "Incompetent managers. Ok work environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Essen, North Rhine-Westphalia
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Competence Call Center full-time for more than a year

      Pros

      Building and accommodations are fine. Modern environment and free snacks. Located close to city center. Nice multicultural environment. Decent pay. Depending on the language.

      Cons

      Rotating shifts and working weekends can get very exhausting and there was no guarantee of having to consecutive days weekend in a row. Managers without experience make it impossible to effectively raise complaints or improve the situation

      Advice to Management

      Make sure the people you appoint to manager positions are actually competent or at least have some experience.

      Competence Call Center2019-05-07

    Discover more reviews about Competence Call Center.