CompuCom - Give your best and we'll treat you like the rest. | Glassdoor
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There are newer employer reviews for CompuCom

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Helpful (6)

"Give your best and we'll treat you like the rest."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Specialist in Dallas, TX
Former Employee - Technical Support Specialist in Dallas, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at CompuCom full-time (More than 3 years)

Pros

Above average pay for outsourced help desk work. The benefits and company perks are on par with what is common in the technical support field. Within your own team, you're typically treated like family.

Cons

Stats are placed far above customer service. Teams are highly territorial. Upper management is big on oppressive intimidation. Work/life balance is non-existent. Hard work and effort are rarely rewarded.

Advice to Management

Upper management should not be proclaiming that they are better at technical support than their subordinates. Intimidation and harassment should not be commonplace.

Other Employee Reviews for CompuCom

  1. Helpful (9)

    "Take the position we offer you or we will lay you off."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Support Technician I in Dallas, TX
    Current Employee - Help Desk Support Technician I in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CompuCom full-time (More than 10 years)

    Pros

    Used to be a good company, but no longer

    Cons

    Lots of layoffs , and employees are pushed around.


  2. Helpful (7)

    "Got rid of all quality emplyees to get cheap, low paid contractors, no loyalty, customer service will suffer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support Analyst in Miami, FL
    Former Employee - Tech Support Analyst in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CompuCom full-time (More than 10 years)

    Pros

    it is a job. You can do a lot of training on your own time if you wish.

    Cons

    25+ years and they wanted me to take a pay cut after 3 years of no raises, then a 20 cent one. I opted to take a severence package and move on. My manager never cared about my career, only his numbers.

    Advice to Management

    Treat your loyal employees better, they are your greatest asset

There are newer employer reviews for CompuCom
There are newer employer reviews for CompuCom

See Most Recent

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