CompuCom - CompuCom | Glassdoor
There are newer employer reviews for CompuCom
There are newer employer reviews for CompuCom

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Helpful (2)

"CompuCom"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Analyst in Redmond, WA
Former Employee - Technical Support Analyst in Redmond, WA
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at CompuCom full-time (More than a year)

Pros

CompuCom will tend to not expect much from you in terms of meeting with your handler regularly or undergoing evaluations. This was great for a 1 year gig as I preferred to do my work and not be pulled into check-ins or performance reviews with anyone at CompuCom.

Cons

CompuCom tends to take a higher percentage of a position's bill rate that other vendor companies. While I preferred the hands off approach of the CompuCom account team it does tend to making you feel like a commodity rather than an employee.

Advice to Management

More transparency on bill rate ratios similar to other vendor companies. More of a focus on treating the employees as part of the company.

Other Employee Reviews for CompuCom

  1. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Mount Vernon, IN
    Current Employee - Network Engineer in Mount Vernon, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CompuCom full-time (More than a year)

    Pros

    Great people with decent overall culture. Good benifits.

    Cons

    Your advancement opportunities widly differ depending on which contract you are assigned/sign on with. Pay is a little below market.


  2. Helpful (1)

    "GOC Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GOC Lead in Milwaukee, WI
    Current Employee - GOC Lead in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CompuCom full-time (More than a year)

    Pros

    Great Benifits and you start with three paid weeks off and six paid floating holidays. This company works as a manage service for larger companys, your main focus is on service level agreements, no excuses. They do promote training and certifications, they provide an onsite skill port learning center.

    Cons

    It is hard to advance from within. To focused on Contract agreements and SLO and not enough on Customer service

    Advice to Management

    Promote from within

There are newer employer reviews for CompuCom
There are newer employer reviews for CompuCom

See Most Recent

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