CompuCom - Good Benefits, Bad management | Glassdoor

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There are newer employer reviews for CompuCom
There are newer employer reviews for CompuCom

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Helpful (3)

"Good Benefits, Bad management"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Negative Outlook
No opinion of CEO

I have been working at CompuCom full-time (More than 5 years)

Pros

Good Insurance and other Benefits. A lot of PTO for full time employees.

Cons

People put into management positions that are not qualified over people who are. Management tells you they will give you a "bump in pay", or give you a promotion, then don't. No explanation is ever given.

Advice to Management

Before promoting people to management positions, talk to people that have had to work with them. There has been more than one person promoted that didn't do their current job but got promoted to management positions because they became friends with their current managers.

Other Employee Reviews for CompuCom

  1. "Rancid and Soul Crushing. Run away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - IT @ Intel in Austin, TX
    Former Contractor - IT @ Intel in Austin, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at CompuCom as a contractor (More than a year)

    Pros

    Online training and certification compensation. The only other pros were incidental such as it being near where I lived, and the cafe @ Intel, which has little to do with CompuCom

    Cons

    Immediate management over Austin allowing their decisions to be made based upon who they liked rather than sound business decisions. Absence of managerial ability. A system of co-working alongside Intel management that blurs authority and who to listen to.

    Advice to Management

    A re-org of the Austin branch would be in order, at least as pertains to @ Intel.


  2. Helpful (5)

    "The blind leading the blind."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrator in San Jose, CA
    Current Employee - Systems Administrator in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CompuCom full-time (More than 5 years)

    Pros

    1. Tuition reimbursement was a nice benefit that I was able to take advantage of.

    2. If you are looking to break into the workforce Compucom will most likely give you that opportunity.

    Cons

    1. No pay increases. The only way you will see a pay increase if if you move up the chain of command. Even then, the bump in pay is far below market rate.

    2. Human resources - They seem to be there only to enforce the company heavy hand. Rarely will they deal with issue as the people in HR are either overworked or covering for someone who is incompetent.

    3. Management - They make it out to the field maybe once a year to show their face. Typically it is around December to say how valued we are and provide lip service. But when real issues are brought up they either ignore them or say they are currently looking into the issue. rarely do they provide a solution.

    4. Recognition - Typically this falls onto the shoulders of the on-site lead to award "points" for kudos. Unfortunately the points have to be accumulated and submitted for gift cards. The value of which are so low they are perceived to be worthless. That being said, the employee rewards process they have come up with are non-functional just from a process standpoint. Perhaps that is on purpose so they don't have to reward employees.

    5. Workload - Management does nothing to address the workload issue. As long as corporate is getting their money, burn-out is an accepted factor in Compucom's business model.

    6. Advancement - From what I have seen at multiple locations, Compucom does not reward the technical people with advancement opportunities. Usually they give these slots to people who are versed in paper-shuffling and delegating.

    Advice to Management

    Interface with your employees. Do things to show they are valued. Pay employees a reasonable salary. Most employees could care less what new customer contract you landed. If we were stockholders that might matter to us.

    Quit using the economy as an excuse to not pay to scale. Also quit using the excuse that you have "extended a contract" to not give deserving employees merit increases. If not all you will have is bottom feeders when the economy picks up.

There are newer employer reviews for CompuCom
There are newer employer reviews for CompuCom

See Most Recent

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