CompuCom - Companies should listen more to the employees who are forward facing to the clients. | Glassdoor
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There are newer employer reviews for CompuCom

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"Companies should listen more to the employees who are forward facing to the clients."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Minneapolis, MN
Current Employee - Anonymous Employee in Minneapolis, MN
Recommends
Approves of CEO

Pros

They believe that family time & play are as important as the work. Training is a topic that they discuss. In some cases they do not want to pay for the certifications. The beneifits of working for this are very good.

Cons

They are not a company that shows loyalty to their employees. They pay about 20% below market for this position at least & they have changed the scope of the position I had been hired for originally, multiple times. All the changes were adding more responsibilities & more technology to be supported. In the years I have been with the company I have seen only 3 raises of minimal amounts in double digit years of service. They do not give cost of living raises, only performance raises, however those do not seem to be fairly distributed.

Advice to Management

Don't just say you care about your employees & don't tell your employees one day that there are no raises & then many times over the course of that next year post nothing but gains. Worse than that you rub it in everyone's face via email.

Other Employee Reviews for CompuCom

  1. Helpful (1)

    "Could be a great organization with the right management team in place."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great place to gain experience and leave.

    Cons

    A revolving door, high turnover.
    Extremely cliquish.
    Incompetent, clueless management.
    Clueless individuals are tasked to make important decisions.
    Hard work is not appreciated or rewarded.
    Don't make plan to retire from here.

    Advice to Management

    "Good judgment comes from experience, and often experience comes from bad judgment." - Rita Mae Brown (American Writer, b.1944).


  2. Helpful (4)

    "Avoid like the plague!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Tech in Los Angeles, CA
    Current Employee - Technical Support Tech in Los Angeles, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good place to get your foot in the IT field door if your just out of school, or in need of a job, but get out as soon as you can!

    Cons

    Poor pay, no pay increase, very little to no bonuses, HUGE clique within management team.
    Complaints are either ignored, or turned around to be "your fault". Rewards are geared towards closing the most calls, and making SLA's at all costs, not customer service minded. Work load is so large you have to work on your own time, as overtime is forbidden. Mileage compensation is well below federal standards, not to mention they force you to take "commuting mileage" out even though you work from your "home office". Absolutely no incentive to grow as an employee.
    Morale is very low.

    Advice to Management

    Just remember that your employees are what make your company run. Keep treating them poorly, and once the economy turns around, your going to lose all of your good employees. Quit thinking of your employees as expendable in order to show a short term ROI.

There are newer employer reviews for CompuCom
There are newer employer reviews for CompuCom

See Most Recent

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