CompuCom - Good for health insurance or if you're trying to work out problems at home. | Glassdoor
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There are newer employer reviews for CompuCom

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"Good for health insurance or if you're trying to work out problems at home."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Support Analyst in Houston, TX
Current Employee - Technical Support Analyst in Houston, TX
No opinion of CEO

Pros

If you work in the field, complete hands-off attitude of management unless something goes wrong, i.e. someone has a complaint. Within reason you get to manage your own affairs.

Cons

If you work in the field, complete hands-off attitude of management unless something goes wrong, i.e. someone has a complaint. Getting help with your workload can be difficult, especially if you don't have strong bonds with your co-workers.

Advice to Management

Stop having 50+ field employees assigned to a single manager, especially when that manager has customer-facing responsibilities! The lack of professional development. promotions, and positive (rather than only negative) feedback is the direct result of overburdened managers who are forced to unofficially delegate to designates. I can't imagine that more than 20-25 direct reports is fair to either the manager or the subordinate.

Other Employee Reviews for CompuCom

  1. "Companies should listen more to the employees who are forward facing to the clients."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Minneapolis, MN
    Current Employee - Anonymous Employee in Minneapolis, MN
    Recommends
    Approves of CEO

    Pros

    They believe that family time & play are as important as the work. Training is a topic that they discuss. In some cases they do not want to pay for the certifications. The beneifits of working for this are very good.

    Cons

    They are not a company that shows loyalty to their employees. They pay about 20% below market for this position at least & they have changed the scope of the position I had been hired for originally, multiple times. All the changes were adding more responsibilities & more technology to be supported. In the years I have been with the company I have seen only 3 raises of minimal amounts in double digit years of service. They do not give cost of living raises, only performance raises, however those do not seem to be fairly distributed.

    Advice to Management

    Don't just say you care about your employees & don't tell your employees one day that there are no raises & then many times over the course of that next year post nothing but gains. Worse than that you rub it in everyone's face via email.


  2. Helpful (1)

    "Could be a great organization with the right management team in place."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Reston, VA
    Former Employee - Anonymous Employee in Reston, VA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great place to gain experience and leave.

    Cons

    A revolving door, high turnover.
    Extremely cliquish.
    Incompetent, clueless management.
    Clueless individuals are tasked to make important decisions.
    Hard work is not appreciated or rewarded.
    Don't make plan to retire from here.

    Advice to Management

    "Good judgment comes from experience, and often experience comes from bad judgment." - Rita Mae Brown (American Writer, b.1944).

There are newer employer reviews for CompuCom
There are newer employer reviews for CompuCom

See Most Recent

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