Concentrix - A good, solid, fair company | Glassdoor
  1. "A good, solid, fair company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Jacksonville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentrix full-time for more than 10 years

    Pros

    *Vast majority of Staff and Management started out in the call center, so we have been there and know how to treat you *Opportunity for advancement- see above *Competitive wages *Treat you like a human being, not a number- the management really does VALUE you *Very fair policies on attendance and the Team Leaders with work with you in any way they can *Extremely stable company with decades of... history and many stable client contracts that are not going anywhere *Both Seasonal and Long-Term positions available *If a Long-Term position does end, the Company will do their best to get you on another project as soon as possible

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    Cons

    *May not have the shift you want, or you may have to work hard to earn that shift *A lot of internal competition (similarly qualified individuals) for positions- room for growth, but everyone knows that *May have to work nights/weekends/holidays depending on position

    Concentrix2019-08-22
  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - WAH Customer Support Associate II in New York, NY
    Recommends
    Approves of CEO

    I have been working at Concentrix full-time for more than a year

    Pros

    Working from home Bonuses Benefits Opportunity for advancement Great people to work with Positive environment

    Cons

    No performance-based raises given, only project wide Same routine every day Strict on meeting metrics

    Concentrix2019-10-14

    Concentrix Response

    October 16, 2019Concentrix Representative

    We love our Work At Home teams and are glad to receive feedback from every member. Thanks for the review and your tenacity with our growing Work At Home program.

  2. "Great for sales-minded individuals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - WAH Sales/Service Representative in Lake City, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Concentrix full-time for less than a year

    Pros

    -Plenty of overtime. There were always a plethora of extra hours because the calls were typically non-stop. Very lucrative position. -Add'l commission income for premium sports packages and channels sold(HBO, STARZ, SHO, NBA League Pass, etc.) -Very friendly and upbeat environment. I enjoyed working there. -Prizes such as gift cards for most overtime, most improved, most sales offered every month -Free DirecTV... after training

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    Cons

    -Monthly sales target was a bit too steep for me at 15%. I typically hovered around 10 or 11% which caused me to lose the job. But if you have better sales skills, you'll love it. -Some may not like the mandatory overtime

    Advice to Management

    Management was wonderful

    Concentrix2019-10-16

    Concentrix Response

    October 16, 2019Concentrix Representative

    Thanks for the great review. We love your feedback and appreciate it. Best of luck in your new journeys!

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