Concentrix - Thanks Concentrix for giving me a chance! | Glassdoor
  1. "Thanks Concentrix for giving me a chance!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSR-1 in Lynchburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentrix full-time for less than a year

    Pros

    Great work environment, nice and knowledgeable people. OM is great she was my OM at my last job. Great training system and trainers.

    Cons

    Very cold lol. Dress code.

    Advice to Management

    Need a better system for people who have kids I missed so many phone calls from the school. And my son was missing for about 3 hours because I was at work and didn't know what was going on.

    Concentrix2019-08-29

    Concentrix Response

    September 16, 2019Concentrix Representative

    Thanks for the detailed review! Your feedback was passed on to Operations so we can make sure working parents have an easier system to be reached throughout the day. We appreciate your review!

  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - WAH Customer Support Associate II in New York, NY
    Recommends
    Approves of CEO

    I have been working at Concentrix full-time for more than a year

    Pros

    Working from home Bonuses Benefits Opportunity for advancement Great people to work with Positive environment

    Cons

    No performance-based raises given, only project wide Same routine every day Strict on meeting metrics

    Concentrix2019-10-14

    Concentrix Response

    October 16, 2019Concentrix Representative

    We love our Work At Home teams and are glad to receive feedback from every member. Thanks for the review and your tenacity with our growing Work At Home program.

  2. "Great for sales-minded individuals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - WAH Sales/Service Representative in Lake City, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Concentrix full-time for less than a year

    Pros

    -Plenty of overtime. There were always a plethora of extra hours because the calls were typically non-stop. Very lucrative position. -Add'l commission income for premium sports packages and channels sold(HBO, STARZ, SHO, NBA League Pass, etc.) -Very friendly and upbeat environment. I enjoyed working there. -Prizes such as gift cards for most overtime, most improved, most sales offered every month -Free DirecTV... after training

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    Cons

    -Monthly sales target was a bit too steep for me at 15%. I typically hovered around 10 or 11% which caused me to lose the job. But if you have better sales skills, you'll love it. -Some may not like the mandatory overtime

    Advice to Management

    Management was wonderful

    Concentrix2019-10-16

    Concentrix Response

    October 16, 2019Concentrix Representative

    Thanks for the great review. We love your feedback and appreciate it. Best of luck in your new journeys!

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