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Conduent

Engaged Employer

Conduent

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Employee Review

  1. 5.0
    Former Employee, more than 10 years

    Wonderful company to be employed with.

    Oct 21, 2021 - Eigibility Specialist in Marion, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy job as long as you are taught the right way to do things. Good benefits with some being paid by the employer. Great support from the team leads and coaches. Able to take breaks and lunch when you want. Pay is not bad.

    Cons

    Only con is the job is repetitive every day.

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  1. 5.0
    Former Employee

    Not your average call center

    Oct 14, 2021 - Customer Service Representative in Metairie, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very laid back atmosphere where you are encouraged to be yourself Incentives Work with your schedule

    Cons

    Checkin is time consuming Can’t have snacks and water at your desk

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  2. 2.0
    Former Employee, more than 10 years

    Raises and promotions are a unicorn

    Dec 3, 2021 - Operations Manager in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home, depending on department, leadership, and position.

    Cons

    They continue to promote how well the company is doing financially, yet when employees seek promotions or raises, there is no funding for it. I struggled to keep valuable and highly skilled people because Conduent would rather have them walk out the door, to be replaced with higher cost people, than pay them the market salary that Conduent will pay new hires. Their HR rules for promotions are so outdated and not employee-friendly. If you want to grow your career (or your salary) you have to go elsewhere. They treat every business like it's a call center, and every employee as replaceable. Unfortunately, even the change in leadership won't save this sinking ship.

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