Conifer Health Solutions - Too much stress for too little compensation. | Glassdoor
There are newer employer reviews for Conifer Health Solutions
There are newer employer reviews for Conifer Health Solutions

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Helpful (3)

"Too much stress for too little compensation."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Patient Access Representative in Hickory, NC
Current Employee - Patient Access Representative in Hickory, NC
Doesn't Recommend
Negative Outlook

I have been working at Conifer Health Solutions full-time (More than a year)

Pros

Multiple shifts and locations to cross train/transfer to if one area isn't for you.
Great experience with co-workers.
Direct management willing to help out when needed.

Cons

Terrible compensation for the amount of stress the job entails.
Medical benefits are awful considering this is a "medical" business.
Virtually no room for advancement unless you are in proximity of corporate office.
HR is completely phone based since they are only located in TX (and difficult to get in touch with).
PTO takes a long time to build.
Expectation for collections are nearly impossible in this economy (even though collection trainers completely deny this).

Advice to Management

Middle management is great, however upper management needs to take a look at what patient access reps actually have to deal with on a daily basis. It's a tough job in which new responsibilities get added daily.

Other Employee Reviews for Conifer Health Solutions

  1. Helpful (3)

    "Lackluster Benefits but a Decent Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Access/Financial Services Representative in Tacoma, WA
    Current Employee - Patient Access/Financial Services Representative in Tacoma, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Conifer Health Solutions full-time (Less than a year)

    Pros

    Friendly co-workers, great supervisor who understands what it is that employees are up against every day, far better idea of industry standards that what my former (hospital) employer had; staffing has been increased to meet actual demands.

    Cons

    Senior management such as my department manager and director change their story depending on who they are talking with and what day of the week it is. The environment is very "corporate" and things that should be simple to do, like speaking to an HR rep, are next to impossible. Since the company is based in Texas it is difficult to get to anyone in HR, payroll, or IT that can actually help you. Pay could be better considering that medical benefits suck.

    Advice to Management

    Staff need better medical benefits, what is offered is an insult to the staff and is far less than what anyone in health care should be receiving. The $1500 deductible before a single thing is covered is absurd and the prescription coverage might as well be non-existent.


  2. Helpful (5)

    "Highly unprofessional, disorganized, dishonest, steal from clients, Medicare sanctions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AR Representative Medicare Biller in Frisco, TX
    Current Employee - AR Representative Medicare Biller in Frisco, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Conifer Health Solutions full-time (More than a year)

    Pros

    None except they have decent health insurance.

    Cons

    Highly unprofessional work environment. Clients are lied to on a regular basis and management is clueless as far as leadership, planning and business sense. They have very high turnover and good employees always leave quickly. Pay raises are 25 cents a year for hourly employees.

    Advice to Management

    Burn the company to the ground and start over!

There are newer employer reviews for Conifer Health Solutions
There are newer employer reviews for Conifer Health Solutions

See Most Recent

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