No other IT firm comes close - Senior Solution Strategist ConnectWise Employee Review
- 5.0Aug 18, 2023Senior Solution StrategistCurrent Employee, more than 3 yearsTampa, FL
Pros
Great relations and network top notch industry events
Cons
Fast growing pains not planned
ConnectWise Response4moAgreed on the "Pros" and we're hard at work on the "Cons"!
Other Employee Reviews
- 5.0Sep 27, 2023Associate Account ManagerCurrent Employee, more than 1 yearTampa, FL
Pros
I worked at CW from 2014-2020. After I left I realized what a mistake I had made. I came back in May of 2022 taking a much different position and I am so glad I did. My leadership team is amazing. I have the best colleagues and I haven't been happier!
Cons
Non-commission position, but I knew that going in and was not wanting the stress of a quota etc.
ConnectWise Response2moThank you so much for your heartwarming message – it truly made my day! I also left CW and couldn't agree more with your sentiments about returning to the ConnectWise Team. The decision to come back was undoubtedly the best move I made, and your post really resonated with me! During my time away from CW, I realized just how much I missed the incredible colleagues and the unique culture that defines our team. Your words perfectly encapsulated my feelings – we are indeed fortunate to have the most amazing leaders and the absolute best colleagues. It's a privilege to be part of a team that not only values its colleagues but also fosters an environment where everyone can thrive. Reach out to me at HR@ConnectWise.com if you have any additional feedback or if you want to grab a virtual coffee!
- 1.0Sep 21, 2023SalesFormer Employee, more than 1 yearTampa, FL
Pros
The only pro was that it was WFH
Cons
Zero coaching was done for the role - First two weeks were training on all the products, with the second one focusing on the products I'd be selling. Nothing about the customers/prospects, their problems and challenges, etc. Sales isn't about selling products, it's about solving problems. Training should be able problems, not products. Unattainable quotas - Quota was so needlessly, impossibly high that you can't help but laugh. On top of that, based on the average deal size and sales cycle length, you'd think the OTE would align with the size of the quota. Nope. It was exploitative. Too short of a ramp - Multiple managers said it would take at least six months before you start to reap what you sow. Okay, so then why was ramp only 3 months? Lack of diversity and culture - The team was probably 90% white males over the age of 40. Not enough females, whether as IC's or in leadership. All of this indicates that new reps were not set up for success. Oh, and pretty much every Connectwise customer WILL have billing issues at some point. It's an absolute mess. Some customers have been waiting on billing credits for 6+ months.
6ConnectWise Response2moThank you for your comments-- I have forwarded them to our Chief Revenue Officer for review and action.
