Consumer Reports - No longer a good place to work | Glassdoor
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Helpful (11)

"No longer a good place to work"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Yonkers, NY
Current Employee - Anonymous Employee in Yonkers, NY
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Consumer Reports full-time

Pros

The staff that does the testing and actually creates the products is dedicated and terrific, if unheralded. Good benefits, though eroding. May still be a reasonable place to work if you're a test engineer or in IT.

Cons

Zero accountability for some senior managers, a few of whom are lacking in conscience. They have license to do just about anything they want to those below. E.g. They recently fired CR's chief editor without cause, with the blessing of both HR and the CEO. There's widespread fear among day to day staffers that any of them could be next. If this is the kind of place you'd like to work, good luck!

Advice to Management

Board of Directors: Get your heads out of the sand and learn the truth about the goings on in the organization by speaking directly with rank and file. Then remove those responsible at the top who have ruined what was once a proud and admirable organization. Restore integrity, honesty, and competence to CR's management.

Other Employee Reviews for Consumer Reports

  1. Helpful (2)

    "Excellent company -- great work-life balance, realistic expectations. But they need to evolve to survive!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Marketing Project Leader/Consultant in Yonkers, NY
    Former Contractor - Marketing Project Leader/Consultant in Yonkers, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Consumer Reports as a contractor (More than 8 years)

    Pros

    Company has a great mission -- nice to work for an organization that has a larger sense of purpose than that quarter's earnings.

    Good work-life balance/flexibility.

    Most people are smart and great to work with.

    Cons

    Aging customer base. If they want to survive, they will need to figure out how to appeal to younger audience.

    Non-profit mission is nice, but constrains what can be done from a marketing point of view. Marketing is still the "ugly step-child" even though they're the ones making the money to forward the "mission".

    Union is cumbersome. Hard to fire bad people. Some old wood hanging around.

    Advice to Management

    Evolve to attract a younger audience. Ease up on the "mission" so you can do more creative marketing stuff.


  2. Helpful (10)

    "From good place to very bad place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Yonkers, NY
    Former Employee - Anonymous Employee in Yonkers, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Consumer Reports full-time (More than 10 years)

    Pros

    Good benefits, which are directly related to Guild collective bargaining agreement; had higher starting pay, due to now, long-gone annual step-up raises; good food in cafeteria; onsite gym and building is partially surrounded by wood and wildlife; relaxed dress code

    Cons

    Layers, upon layers, upon layers of managers, many of which have no staff/few staff reporting to them; extreme brown-nosing of middle managers to more senior managers; bullying and abuse of some Guild members by their immediate supervisor(s); clueless & extremely callous senior management; ever-expanding and useless HR department that is a revolving door; cries poverty to rank-and-file, but keeps promoting and rewarding poor managers who have absolutely no leadership skills; almost every manager has the title of Associate Director or higher; some managers do nothing all day

    Advice to Management

    Cut managerial staff by over half; listen to the people who are actually doing the work and are the stake holders; cut the HR department; hire managers who actually are true leaders and don't abuse some of their staff; retire managers who can't adapt to latest technology; treat everyone equally

There are newer employer reviews for Consumer Reports
There are newer employer reviews for Consumer Reports

See Most Recent

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