Consumer Reports - No longer a good place to work | Glassdoor
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Helpful (12)

"No longer a good place to work"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Yonkers, NY
Current Employee - Anonymous Employee in Yonkers, NY
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Consumer Reports full-time

Pros

The staff that does the testing and actually creates the products is dedicated and terrific, if unheralded. Good benefits, though eroding. May still be a reasonable place to work if you're a test engineer or in IT.

Cons

Zero accountability for some senior managers, a few of whom are lacking in conscience. They have license to do just about anything they want to those below. E.g. They recently fired CR's chief editor without cause, with the blessing of both HR and the CEO. There's widespread fear among day to day staffers that any of them could be next. If this is the kind of place you'd like to work, good luck!

Advice to Management

Board of Directors: Get your heads out of the sand and learn the truth about the goings on in the organization by speaking directly with rank and file. Then remove those responsible at the top who have ruined what was once a proud and admirable organization. Restore integrity, honesty, and competence to CR's management.

Other Employee Reviews for Consumer Reports

  1. Helpful (2)

    "Excellent company -- great work-life balance, realistic expectations. But they need to evolve to survive!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Marketing Project Leader/Consultant in Yonkers, NY
    Former Contractor - Marketing Project Leader/Consultant in Yonkers, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Consumer Reports as a contractor (More than 8 years)

    Pros

    Company has a great mission -- nice to work for an organization that has a larger sense of purpose than that quarter's earnings.

    Good work-life balance/flexibility.

    Most people are smart and great to work with.

    Cons

    Aging customer base. If they want to survive, they will need to figure out how to appeal to younger audience.

    Non-profit mission is nice, but constrains what can be done from a marketing point of view. Marketing is still the "ugly step-child" even though they're the ones making the money to forward the "mission".

    Union is cumbersome. Hard to fire bad people. Some old wood hanging around.

    Advice to Management

    Evolve to attract a younger audience. Ease up on the "mission" so you can do more creative marketing stuff.


  2. Helpful (2)

    "Good place, lots of turmoil recently, future will depend on choice of outgoing president's replacement early 2014"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Consumer Reports full-time

    Pros

    Great mission, outgoing President Jim Guest has great heart and prodigious intellect, but has had trouble balancing heart and soul of organization vs. quest for financial results sometimes seeing it as zero sum--or at least hiring leaders with that view and outsized egos--understandable given publishing environment, but disappointing ultimately. Leaves great legacy though future will depend on leadership that is left in place after he leaves.

    Cons

    Magazine publishing industry turmoil and CR quest to stay relevant have resulted in great turmoil. While some of the people lost or ousted should be gone, some losses are painful and will hurt down the road as it will be harder to find way back to original mission while moving forward to meet demands of the digital age while combating "all info wants to be free" mentality with you get what you pay for, so offer real value.

    Advice to Management

    Mind the money AND lead with the heart--imbue all with philosophy of caring for consumersand providing real value

There are newer employer reviews for Consumer Reports
There are newer employer reviews for Consumer Reports

See Most Recent

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