Consumer Reports - Stay Clear of Consumer Reports, seriously | Glassdoor
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Helpful (15)

"Stay Clear of Consumer Reports, seriously"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Associate in Yonkers, NY
Current Employee - Associate in Yonkers, NY
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Consumer Reports full-time (More than 10 years)

Pros

Consumer Reports use to be a great place to work. Management actually cared about their employees until new management came along. They have great benefits. Flex time is also a plus. Commute is great, just before NYC. Gym and exercise classes in building is a plus.

Cons

I would stay far, far away from Consumer Reports. Upper Management treats their employees with no respect, no civility, and with no trust. They don't stand for what they claim to be. Upper Management is focused on destroying the company as a whole. There are unexplained layoffs going on every other month. Tenured employees who are protected under the union contract are being laid off. Who wants to work for a company that doesn't even comply to their own contracts?? How can you trust a company like that? New upper management is completely clueless on how to run a successful business. They will run Consumer Reports to the ground very soon. It's already started by poor covers with their new redesign of their flagship magazine. Many workers are overworked, and management could care less about hiring more help.

Their HR department is a complete mess. They are illiterate, not knowing how to read a Union Contract which has caused many grievances and arbitration towards Consumer Reports. In addition, The union has filed an unfair labor complaint with the National Labor Relations Board against Consumer Reports. The complaint states that Consumer Reports “has failed and refused to provide the Guild with relevant and truthful information regarding its reasons for terminating such employees; has misrepresented its reasons for terminating such employees; and has denied the Guild access to information relating to the replacement of these employees by supervisors, managers, subcontractors, and others.

The work environment is horrible at the moment at Consumer Reports. Managers vs Union Workers. Tension is really bad. Advancing your career at Consumer Reports is hopeless too. Managers basically promote managers. You could remain in a certain position for years at Consumer Reports, it's all about who you know.

Advice to Management

Learn to listen to your employees. To earn respect, you must give it. Breaking union contracts is not going to help your work environment, or earn respect from your employees. You are considered a big joke and it's extremely sad. As Managers, you should want to be respected and have employees look up to you. But instead, you are looked down upon with a bad taste in everyone mouth.

Other Employee Reviews for Consumer Reports

  1. Helpful (2)

    "Great company left in the past"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Consumer Reports full-time (More than a year)

    Pros

    great work environment... supportive coworkers and minimal stress

    Cons

    not based in NYC.. lots of levels of management. If they dont turn around soon, Consumer Reports will become what everyone thinks they are- out of business

    Advice to Management

    listen to staff and try to flatten the levels of management


  2. Helpful (2)

    "Review for Consumer Reports"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Consumer Reports full-time (More than 3 years)

    Pros

    Small, dedicated staff. Room for creative thinking.

    Cons

    Was there at time of significant leadership changes and layoffs, which negatively affected employee morale. My personal experience was good.

There are newer employer reviews for Consumer Reports
There are newer employer reviews for Consumer Reports

See Most Recent

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