Consumer United - Fun Sales Environment for a growing company | Glassdoor
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There are newer employer reviews for Consumer United

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Helpful (3)

"Fun Sales Environment for a growing company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Inside Sales Representative in Boston, MA
Current Employee - Inside Sales Representative in Boston, MA
Recommends
Positive Outlook
Approves of CEO

I have been working at Consumer United full-time (Less than a year)

Pros

Young, fast-paced atmosphere, good for people with ambition, high-end bonus structure potential

Cons

They are in the transition phase from start-up to established and there is constant change, the atmosphere can be unprofessional at times

Advice to Management

Great management

Other Employee Reviews for Consumer United

  1. Helpful (2)

    "Eye opening"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Boston, MA
    Current Employee - Inside Sales Representative in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Consumer United full-time (Less than a year)

    Pros

    Great fast paced team oriented environment which allows people with the right tools to preform at their highest potential. CU is still a startup company that is growing at a rapid pace! In my 6 months, I have seen the company transform into a place where you can actually see a future. Not to mention the possibility of being the next billion dollar corporation.

    Cons

    On going training for veteran sales reps needs to be implemented! And more in depth and longer sales training for new reps.


  2. Helpful (4)

    "Great experience for recent grads, but nothing else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Boston, MA
    Former Employee - Insurance Sales Agent in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Consumer United full-time (Less than a year)

    Pros

    Company does pay for training, albeit a two-week process where you're supposed to learn everything there is to know about insurance before being tossed onto the sales floor. People are nice, young, excited. As long as you hit your numbers you can do pretty much whatever you want. Pay is great if you hit your numbers, non-existent if you don't.

    Cons

    The company uses an automatic dialer that calls leads 10-20 times/day, ensuring that everyone you talk to has been sufficiently bothered before you're supposed to convince them that they need your help, quote them, and sell them. When the company is not hitting goal, blame will fall on the sales floor regardless of the actual issue (more than often technical/network related). Management seems to put forth a fake "care" for their employees but when it comes down to it, always numbers first. You do the same thing every day. Company is frantically hiring to establish themselves for investors, so the quality/qualifications of new hires can be relatively sub-par. Someone stole all of the forks out of both kitchens.

    Advice to Management

    The company is trying to build a brand and is poised to do so with infrastructure and investment in place. Yet, the marketing tactics, sales tactics, and customer service tactics all speak to a company trying to get as many policies as possible now, with no regard for the future success. To be successful the company will need to slow things down to ensure a pleasant experience for customers. Retention is the name of the game in insurance, and at this point I don't know if/how CU can transform into a more retention-based model.


There are newer employer reviews for Consumer United
There are newer employer reviews for Consumer United

See Most Recent

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