Container Store - An enriching experience not usually found in retail | Glassdoor
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There are newer employer reviews for Container Store

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"An enriching experience not usually found in retail"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Visual Sales - Part Time in Houston, TX
Former Employee - Visual Sales - Part Time in Houston, TX
Recommends
Positive Outlook
Approves of CEO

I worked at Container Store part-time (More than 3 years)

Pros

Flexibility, strong peer support, continuous training, teaching beyond the job, encouragement from management, empowering, competitive compensation. Overall working here is good, especially for a college student (see flexibility) or as a second job. They give what they get, and are very fair.

Cons

High expectations, which is not necessarily a con (see Advice...). During some shifts, especially ones that time sensitive (truck unloads and morning processes), individuals may be pushed to their limits--both physically and mentally.

Advice to Management

Overall encouraging, but sometimes understand that not all individuals can take high expectations and handle leadership all the time.

Other Employee Reviews for Container Store

  1. Helpful (9)

    "Only Kool-Aid drinkers Apply"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Los Angeles, CA
    Former Employee - Sales in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Container Store full-time (More than a year)

    Pros

    Foundation Principles is a good base.
    75% of hires are Fantastic People & Hard Workers

    Cons

    After a few months, Foundation Principles fell apart except for Man in the Desert Selling. Only Kool-Aid drinkers will believe the store's value system for any length of time or are sitting in corporate offices in Texas; number crunchers who aren't in the trenches believe. 10 years ago, it was a thoughtful base to be founded on. Now, it's a hoax. The other principles just cannot work when driving staff to sell more and more. It's never enough. The only employees who aren't ragged (yet) are the ones who are new. They're the ones who are rating high on this site. Anyone there for over six months is worn out. Staffing enough to make percentages is not enough for consistent great customer service. It's unfortunate. They hire great people who can do great work but 2 people to handle a sales floor that size is impossible. The other staffers usually have their hands full doing their jobs without adequate assistance, sometimes very cautiously, to avoid injury. There's no support from management because they don't "see" what's happening. Then management wonders how numbers weren't met.

    If you're a retail lifer, this isn't news. But, if you think The Container Store is different, be wary.

    Advice to Management

    Get out on the floor. Leadership cannot happen from an office and computer.


  2. Helpful (1)

    "A great, upbeat environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales in Atlanta, GA
    Former Employee - Retail Sales in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Container Store part-time (Less than a year)

    Pros

    Amazing training, positive & energetic co-workers/management, hourly wage, great discount!!

    Cons

    Before being able to work a "normal" shift, you must work to unload all the merchandise at 5:00 am. They are extremely anal retentive and require employees to be the same...but that is why the store always looks so great! The hourly wage is very good for a retail position, but certainly not enough to live off of.


There are newer employer reviews for Container Store
There are newer employer reviews for Container Store

See Most Recent

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