Continental Airlines - Fantastic Comapny | Glassdoor
There are newer employer reviews for Continental Airlines
There are newer employer reviews for Continental Airlines

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Helpful (1)

"Fantastic Comapny"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Executive Assistant in Houston, TX
Former Employee - Executive Assistant in Houston, TX
Recommends
Neutral Outlook
Disapproves of CEO

I worked at Continental Airlines full-time (More than 10 years)

Pros

Great place to work - fantastic leadership up through Larry Kellner

Cons

When they merged with United it killed the soul of the company

Advice to Management

Go back to treating customers and employees with dignity and respect

Other Employee Reviews for Continental Airlines

  1. Helpful (2)

    "Flight Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in San Francisco, CA
    Current Employee - Flight Attendant in San Francisco, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Continental Airlines full-time (Less than a year)

    Pros

    - Bases available - EWR, IAH, CLE, IAD, DEN, ORD, LAX, SFO ( subject to change, open only when there is a need)
    - Guarantee 83 hours on reserve

    Cons

    - Days off as reserve (10 days off as reserve but company can move 6 of those 10 days)
    - Reserve call out system - (2) 4 hour on call periods, or 8 hour on call, or 24 hour on call.
    - On reserve for the whole month
    - If you are Quick Called, you must be in the airport within 2 hours
    - 1K/GS customers get first choice of meal inflight, and are seated in the last row of first class,

    Advice to Management

    - How do you expect inflight crew to sell more food/alcohol for, when we are not given any commission for it.
    - The GS customers think they have too much power, and the company already know that because Inflight has been complaining about it, but they are not doing anything about it.
    - Live a few days in our shoes and let's see if the way you want us to provide customer service works.
    - Tell catering to come on board with us on our flights, and let's see if their cooking instructions work.
    - Since merging with United, Continental customers and workers are have seen a decline with customer service.
    - Stop short staffing flights, we need more FAs to provide the customer service you want.
     - Bring back Gordon Bethune


  2. Helpful (1)

    "CAL"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Newark, NJ
    Former Employee - Flight Attendant in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Continental Airlines full-time (More than 3 years)

    Pros

    They provided an amazing product and were composed of the best flight attendants

    Cons

    After the merger many managers started making life harder for the staff out of fear for their job. The quality of the product CAL offered dropped

    Advice to Management

    With any merger your people are likely to get scared. Ensure the quality of the treatment of the people who provide your product/future product. It will benefit you in the end.

There are newer employer reviews for Continental Airlines
There are newer employer reviews for Continental Airlines

See Most Recent

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