Continental Secret Service Bureau - Overall a decent job, major communication issues. | Glassdoor
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There are newer employer reviews for Continental Secret Service Bureau

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Helpful (1)

"Overall a decent job, major communication issues."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Security Officer in Toledo, OH
Current Employee - Security Officer in Toledo, OH
No opinion of CEO

Pros

Good compensation for guards, all dependent on site.
Typically you can easily pick up a shift if desired, as well as getting time off is usually easy, within reason.
Most coworkers are easy-going.
Most sites are not very intense (you don't get a lot of action), which makes for a pretty easy day at work. Though some sites are known for trouble.

Cons

Communication from your supervisor from changes at your site is terrible. You will work a shift trusting you've done everything right, come in the next morning, and find that you did something wrong that nobody informed you had changed. At certain cites, management doesn't take the time to clearly spell out and document your responsibilities and notify you of changes, resulting in headaches.
You have to pay for your uniform and equipment as a form of deposit that is reimbursed when you discontinue employment. (Around $200)
Initial employment requires a drug test that they make you take at a hospital, usually resulting in 3-4 hours of your day wasted just to pee in a cup. I wonder if they know of swab tests...

Advice to Management

Improve the way management/supervisors communicate changes with their guards, and regular duties are clearly spelled out so new guards have some sort of reference. Develop relationships that are based on trust and integrity. I want to work for someone who listens to my concerns and gives clear answers.

Other Employee Reviews for Continental Secret Service Bureau

  1. Helpful (2)

    "Employees Last, Company FIRST"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Site Supervisor in Dublin, OH
    Former Employee - Site Supervisor in Dublin, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Pay for government contracts is slightly above average. Site supervisors for these contracts also have greater leeway within these contracts, to run their sites.

    Cons

    Pay reduced for all supervisors of government contracts. From $16/HR to $14 with no notice or justification. No Direct Deposit, checks are mailed. If you move it may take up to 2 weeks to finally get your check. Even when the company has over one months advance notice. Horrible benefit options. If pay is not correct on the companies part it may take up to eight weeks to correct. Employee pays for a portion($200) of all uniforms and equipment issued. Company is supposed to refund this money upon turn in of equipment...They font. Employee responsible for Guard Card cost and yearly renewal. Employee responsible for maintaining firearms qualifications and all peace officer certifications. Even tho the contract states that the company is responsible for these items. Hires marginal at best employees, after the initial hire. Initial hire employees were fairly well vetted. Any warm body evidently is good enough after the initial group.

    Advice to Management

    Listen to your employees. Offer to bring pay back to the original amount for employees who are still stuck there. Allow site supervisor to discipline their employees, as your handbook
     states. Hire a better, more competent Project Manager. Or promote from within. Several employees at all the government sites would be a better choice. As it stands when I was there he never spent the required hours at the site.


  2. "GREAT"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Awesome training, well payed.

    Cons

    Nothing bad to say literally.

    Advice to Management

    Keep up the good work.

There are newer employer reviews for Continental Secret Service Bureau
There are newer employer reviews for Continental Secret Service Bureau

See Most Recent

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