Convergys - survey | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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"survey"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Technical Support Officer in Hyderabad (India)
Former Employee - Technical Support Officer in Hyderabad (India)
Recommends
Neutral Outlook
Approves of CEO

I worked at Convergys full-time (More than a year)

Pros

Work environment and good TL's and Good collogues

Cons

Fed up with Survey's and feedback's and ST's

Advice to Management

Stop giving Feedback's

Other Employee Reviews for Convergys

  1. "Great Esat, but it can be better than this, if the management wants to"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TL-WFM in Gurgaon, Haryana (India)
    Current Employee - TL-WFM in Gurgaon, Haryana (India)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Convergys full-time (More than a year)

    Pros

    Cares for the Employees
    Excellent facilities provided for all employees

    Cons

    Less growth Opportunities
    Should provide more learning opportunities

    Advice to Management

    The management should rather try to judge the employee potential themselves, instead of depending on external sources. Also should provide more learning opportunities.


  2. "Don't work at Convergys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative IDC Comcast
    Former Employee - Customer Service Representative IDC Comcast
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Convergys full-time (Less than a year)

    Pros

    The only good thing about working at Convergys is that it's an inside job out of the heat in Arizona.
    Pay isn't all that great.

    Cons

    Training was fair, but needs to be done over a longer time frame.But after being there I came to see why the training is so short. The amount of people that actually make it out of training and on to the floor is not that great. Then when you get on to the floor they come up with their attendance sheet and point system. They literally set you up to fail. The support people are strecthed to the limit, their computers and programs are constantly crashing. How are you to take calls when your computer/systems are down.

    Advice to Management

    Learn how to treat an employee. Threats of suspension, etc. don't help morale. Also put more floor support people out on the floor (or maybe the TLs nedd to do a liitle more)


There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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