Convergys - worked as representative | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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"worked as representative"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Orem, UT
Current Employee - Customer Service Representative in Orem, UT
Recommends
Approves of CEO

I have been working at Convergys full-time

Pros

good work environment with the company

Cons

Low pay low hours involved

Advice to Management

n/a

Other Employee Reviews for Convergys

  1. Helpful (1)

    "Good first place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Omaha, NE
    Former Employee - Customer Service Representative in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Convergys full-time (Less than a year)

    Pros

    -good training
    -okay pay
    -depending on the department, okay hours

    Cons

    -sales is completely based on compliance. you mess up, you lose bonuses.

    Advice to Management

    Get rid of the complaince punishment, taking away money from workers because of a small mistake is disheartening, and gives you no motivation to try.


  2. Helpful (1)

    "Not the same company when I started"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager II in Cincinnati, OH
    Former Employee - Project Manager II in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook

    I worked at Convergys full-time (More than 10 years)

    Pros

    Friendly co-workers. Lot of opportunity to learn

    Cons

    Not a good balance between amount of work and resources available. There has been a lot of restructuring and layoffs causing a tense work environment.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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