Convergys - Best job ever | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Helpful (2)

"Best job ever"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Agent in Pharr, TX
Current Employee - Agent in Pharr, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Convergys full-time (More than a year)

Pros

Fun, time goes fast, friendly staff

Cons

None tha I can remember

Advice to Management

None

Other Employee Reviews for Convergys

  1. "Like working in a prison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chattanooga, TN
    Current Employee - Customer Service Representative in Chattanooga, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Convergys part-time (More than a year)

    Pros

    good pay, lots of incentives,

    Cons

    chained to a phone all day, poor training, and immature managers

    Advice to Management

    stop treating your employees like production machines


  2. "It was too hard to make the quotas and they kept changing to be able to make commission."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative
    Current Employee - Customer Care Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Convergys full-time (Less than a year)

    Pros

    Close to home and co-workers are friendly. Benefits are nice.

    Cons

    Hours are unreasonable, too hard to make commission and in the 8 mo there the quotas changed several times.

    Advice to Management

    Pay more attention to why your employees are there and quit changing the commission structure or up the pay scale. Your employees can not make a living on $9.00.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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