Convergys - Ok | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Helpful (2)

"Ok"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Senior Management
Current Employee - Customer Service Representative in Denver, CO
Current Employee - Customer Service Representative in Denver, CO
Recommends
No opinion of CEO

I have been working at Convergys full-time (More than a year)

Pros

I liked the environment, the people I worked with were pretty cool.

Cons

Not a lot of room for growth and a majority of the managers are power happy and think they're too good for you...

Advice to Management

Stop letting go of so many good employees!

Other Employee Reviews for Convergys

  1. Helpful (2)

    "Best job ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Pharr, TX
    Current Employee - Agent in Pharr, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (More than a year)

    Pros

    Fun, time goes fast, friendly staff

    Cons

    None tha I can remember

    Advice to Management

    None


  2. "Like working in a prison"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chattanooga, TN
    Current Employee - Customer Service Representative in Chattanooga, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Convergys part-time (More than a year)

    Pros

    good pay, lots of incentives,

    Cons

    chained to a phone all day, poor training, and immature managers

    Advice to Management

    stop treating your employees like production machines

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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