Convergys - Great Work-at-Home Job! | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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Helpful (1)

"Great Work-at-Home Job!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Team Lead in Asheville, NC
Current Employee - Team Lead in Asheville, NC
Recommends
Positive Outlook
Approves of CEO

I have been working at Convergys full-time (More than a year)

Pros

No commute
Lots of opportunity for overtime and bonus pay
Was laid off from one account and immediately transferred to another, more challenging program
Promoted within 5 months out of training

Cons

No complaints here! I feel like I have been treated very well.

Advice to Management

None - my management team is awesome!

Other Employee Reviews for Convergys

  1. "Worst company, period."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Retention in Chattanooga, TN
    Current Employee - Customer Retention in Chattanooga, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Convergys full-time (More than a year)

    Pros

    Guaranteed hours, paid time off, and building security.

    Cons

    Lots of money to be made, but not worth the stress of the job. If you need help, there's never anyone there for you. Employees steal lunches that are left in the cooler by other employees. It feels likes prison with the solid colored walls. Management is terrible and very unwilling to help in a time of personal need. You're nothing but a number.

    Advice to Management

    Help employees instead of shunning them away when they aren't on your team.


  2. Helpful (1)

    "Great People"

    StarStarStarStarStar
    Current Employee - Technical Support Engineer in Lake Mary, FL
    Current Employee - Technical Support Engineer in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (More than a year)

    Pros

    The people are great and most really care about handling customer calls promptly and completely.

    Cons

    It can be hectic at times and you feel you can't get to every call as soon as you would like.

    Advice to Management

    It never hurts to have more people.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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