Convergys - Nice Decent Place to Work | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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"Nice Decent Place to Work"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends
Neutral Outlook
No opinion of CEO

I worked at Convergys full-time (More than 5 years)

Pros

Flexibility with hours and working around school schedules, good benefits after 90 days employment, and the work is not hard

Cons

Pay, Open 24/7, Lack of Advancement Opportunities

Advice to Management

Get more input from the employees

Other Employee Reviews for Convergys

  1. Helpful (3)

    "Some issues, just like any company, but a great place overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Problem Resolution Representative II in Stratford, OK
    Former Employee - Customer Service and Problem Resolution Representative II in Stratford, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Work At Home, flexible schedules (trades, give-aways, vacation time, and sick days), team chats give instant access to supervisor, team members, and other help.

    Cons

    Schedule can vary widely from your hired schedule, if there is a shift bid. Sometimes people are shifted back and forth between projects if the needs change, but at least they're not fired.

    Advice to Management

    A bit more oversight of supervisors, maybe distribute their workload a bit more, so that some of them aren't so overwhelmed.


  2. "Convergys Work From Home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work From Home Agent in Cincinnati, OH
    Current Employee - Work From Home Agent in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (More than a year)

    Pros

    Work from home customer service.
    Great benefits provided.
    Schedule provided week in advance.
    Paid by the hour, not by the number of minutes on the phone.

    Cons

    Not much flexibility in your schedule.

    Advice to Management

    Allow for more flexibility in scheduling.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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