Convergys - Decent Job | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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"Decent Job"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Recommends

Pros

Helping customers
Good training for any job working in customer service

Cons

felt like a number
could not anticipate what days would be off work, could not plan out of work activites until schedual was built

Advice to Management

more involvement with employees on a daily basis

Other Employee Reviews for Convergys

  1. "My site location was closed down due to client not renewing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HR Manager in Baton Rouge, LA
    Former Employee - HR Manager in Baton Rouge, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (More than 3 years)

    Pros

    Great management team, training, and cohesiveness within HR. Salary was good.

    Cons

    Don't feel CVG fought to get more business in our location. Annual reviews sucked. Executive management wanted to keep all the money form themselves.

    Advice to Management

    More communication is great. Listen more to onsite teams. Will help in getting things done the first time around. Executive Team could react to issues reported earlier.


  2. "Great company to work for - good employee benefits, really talented people, high end facilities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Convergys (More than 5 years)

    Pros

    Strong internal development programs that allow building from within and opportunities for promotion.

    Cons

    Salary, while not bad, is not as competitive compared to other companies in the same industry.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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