Convergys - My site location was closed down due to client not renewing. | Glassdoor
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There are newer employer reviews for Convergys

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"My site location was closed down due to client not renewing."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - HR Manager in Baton Rouge, LA
Former Employee - HR Manager in Baton Rouge, LA
Recommends
Positive Outlook
Approves of CEO

I worked at Convergys full-time (More than 3 years)

Pros

Great management team, training, and cohesiveness within HR. Salary was good.

Cons

Don't feel CVG fought to get more business in our location. Annual reviews sucked. Executive management wanted to keep all the money form themselves.

Advice to Management

More communication is great. Listen more to onsite teams. Will help in getting things done the first time around. Executive Team could react to issues reported earlier.

Other Employee Reviews for Convergys

  1. Helpful (3)

    "Some issues, just like any company, but a great place overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service and Problem Resolution Representative II in Stratford, OK
    Former Employee - Customer Service and Problem Resolution Representative II in Stratford, OK
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Convergys full-time (More than a year)

    Pros

    Work At Home, flexible schedules (trades, give-aways, vacation time, and sick days), team chats give instant access to supervisor, team members, and other help.

    Cons

    Schedule can vary widely from your hired schedule, if there is a shift bid. Sometimes people are shifted back and forth between projects if the needs change, but at least they're not fired.

    Advice to Management

    A bit more oversight of supervisors, maybe distribute their workload a bit more, so that some of them aren't so overwhelmed.


  2. "Convergys Work From Home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Work From Home Agent in Cincinnati, OH
    Current Employee - Work From Home Agent in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Convergys full-time (More than a year)

    Pros

    Work from home customer service.
    Great benefits provided.
    Schedule provided week in advance.
    Paid by the hour, not by the number of minutes on the phone.

    Cons

    Not much flexibility in your schedule.

    Advice to Management

    Allow for more flexibility in scheduling.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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