Convergys - The people are what make this job worth it | Glassdoor
There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

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"The people are what make this job worth it"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Associate Trainer in Salt Lake City, UT
Current Employee - Associate Trainer in Salt Lake City, UT
Recommends
Neutral Outlook
Approves of CEO

I have been working at Convergys full-time (More than 5 years)

Pros

My coworkers, managers and site leaders are very good to work with. Convergys has given me the chance to develop and be promoted. I know that the people I work with really care about me as a person.

Cons

The money is not up to most industry standards. My base pay is not increasing as quickly as my insurance premiums so I make less and less money every year.

Advice to Management

Make health care affordable.

Other Employee Reviews for Convergys

  1. "Very disorganized - lack of strategy in the technology world."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in Dallas, TX
    Former Employee - Sales Engineer in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Convergys full-time (More than 8 years)

    Pros

    Some flexibility with work schedule

    Cons

    Negative environment - resources were sent overseas & difficult to work with & communicate due to language barrier & lack of experience with North America customer requirements. The Call Center groups run this company.

    Advice to Management

    Focus on the people - the mass exodus from the company is overwhelming.


  2. "My site location was closed down due to client not renewing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - HR Manager in Baton Rouge, LA
    Former Employee - HR Manager in Baton Rouge, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Convergys full-time (More than 3 years)

    Pros

    Great management team, training, and cohesiveness within HR. Salary was good.

    Cons

    Don't feel CVG fought to get more business in our location. Annual reviews sucked. Executive management wanted to keep all the money form themselves.

    Advice to Management

    More communication is great. Listen more to onsite teams. Will help in getting things done the first time around. Executive Team could react to issues reported earlier.

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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