Convergys - Typical corporate america - downsizing and moving jobs overseas | Glassdoor
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There are newer employer reviews for Convergys

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"Typical corporate america - downsizing and moving jobs overseas"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Network Administrator in Orlando, FL
Current Employee - Network Administrator in Orlando, FL
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Convergys full-time (More than 10 years)

Pros

Large multi-national company. Decent payscale and benefits. Leader in providing customer service utilizing traditional US agents, work-at-home agents, and overseas agents.

Cons

Adequate benefits and average salaries. However, management has become increasingly callous and lost much of their humanity. Very little reward for doing above average. Downsizing company does not foster innovation.

Other Employee Reviews for Convergys

  1. "Tech support II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative in Lake Mary, FL
    Current Employee - Technical Support Representative in Lake Mary, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Convergys full-time (More than a year)

    Pros

    Job isn't too bad once you get the hang of it

    Cons

    Pay is on the lower end

    Advice to Management

    More pay and advancement oppurtunities


  2. "Okay job for college students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tier I Technical Support in Lake Mary, FL
    Former Employee - Tier I Technical Support in Lake Mary, FL
    Disapproves of CEO

    I worked at Convergys full-time (Less than a year)

    Pros

    It is a great job as college student. They also offered decent benefits.

    Cons

    There is no work life balance, since schedule is often very incosistant. Overtime may sound good, but majority of the time it was mandatory overtime.

    Advice to Management

    no comment

There are newer employer reviews for Convergys
There are newer employer reviews for Convergys

See Most Recent

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